Help Desk Software
Help Desk Software
Find the ideal Help Desk Software for your company. Research on Help Desk Software is available here. Compare product reviews and features.
Freshdesk
✅Free trial
✅Free version
✔️Communication Management
✔️Customer Complaint Tracking
✔️Appointment Management
✔️Feedback Management
✔️Social Media Monitoring
✔️Issue Tracking
✔️Routing
Freshdesk is a helpdesk platform that runs in the cloud and provides strong customer service solutions. Freshdesk streamlines communication across platforms by combining conversations from email, phone, online, chat, and social media. You may manage SLAs, provide accessible self-service choices, automate workflows, and generate reports using Freshdesk. Over 50,000 businesses, including Bridgestone, HP, Harvard University, and DHL, use Freshdesk.
Zoho Desk
✅Free trial
✅Free version
✔️Feedback Management
✔️Appointment Management
✔️Customer Segmentation
✔️Workflow Configuration
✔️Chat/Messaging
✔️Benefits Dashboard
✔️CRM
The multichannel, context-aware support desk software Zoho Desk has won numerous awards. Advanced multi-stakeholder process management, embeddable self-service, a potent AI assistant, and all the tools and context your teams require to provide first-rate customer care are all included in Zoho Desk. Years of expertise in developing, installing, maintaining, and supporting on-premises and cloud software are brought to the table by Zoho. 3 users are included in our free plan so you can get your business off the ground.
LiveAgent
✅Free trial
✅Free version
✔️Computer Telephony Integration
✔️Customer Segmentation
✔️Campaign Management
✔️Activity Dashboard
✔️Account Management
✔️Batch Communications
✔️Callback Scheduling
LiveAgent is a feature-rich help desk application that enables you to personalise your client interactions. Simplify all channels for communication and control them from a single, unified business email. Enjoy features including hybrid ticket streams, call recording, unlimited ticket browsing history, and social media integrations. Consider joining businesses like BMW, Yamaha, and Huawei in providing top-notch customer service. Start with a 14-day trial with no commitments and no need for a credit card.
Apptivo
✅Free trial
✅Free version
✔️Knowledge Base Management
✔️Workflow Management
✔️ Lead Management
✔️Campaign Management
✔️Contact Management
✔️Lead Qualification
✔️Customer Database
✔️Segmentation
A potent online CRM solution to control your company's sales and marketing initiatives. Integrated, incredibly customizable, and simple to use
